NYC Subway 101

The NYC Subway system is one of the oldest and most extensive in the world.  24 subway lines traverse Manhattan, Brooklyn, Queens and the Bronx 24 hours a day.  Given NYC’s size and congestion, the subway is the by far the quickest and most economical means of transportation in the city.

Each subway line has a distinct color, and a number or letter identifies the route.  Most lines run north-south through Manhattan (often directly below avenues) before branching into the boroughs.  Most lines have both local routes (stopping at every station), and express (stopping at fewer stations, which are identified on the map with white circles).

The subway utilizes Metrocards, which are swiped through readers on the turnstiles for entry to the platforms.  Metrocards are sold by vending machines found at station entrances.  They accept payment by cash, debit, or credit card.  The fare is $2.25 ($2.50 for Single-Ride cards).  Metrocards are sold as Pay-per-ride or Unlimited Rides (7-day-$29, 30-day-$104).  Note: Unlimited cards cannot be shared as there is an 18-minute delay between swipes.  Pay-per-ride cards can be shared by up to 4 people.

Always get a receipt from the Metrocard vending machine.  The machines sometimes malfunction, charging you without producing a card.  The MTA won’t process a refund without a receipt.

At the station -
While select stations have Information Booths staffed by MTA agents (particularly near tourist destinations), most stations are unmanned.  Subway maps and information are posted near the entrance, as well as on the train platforms.  An interactive map is available here, which can be printed as a PDF.

Read station signs carefully, noting the subway line and route, direction (Uptown or Downtown, Brooklyn, etc.), and local or express trains.  In general, local trains run on the “outer track” (close to the tunnel walls), and express trains run on the “inside track.”  While waiting for the train, listen for system announcements, and always stand behind the yellow strip at the platform’s edge.

On the train -
Trains stop briefly at each station, so it’s important to enter and exit quickly through the doors. (On crowded trains, this may require a certain level of assertiveness).
If you cannot find a seat, hold onto the poles or railings (you’ll understand as soon as the train begins to move).
Be careful not to block other passengers’ entrance or exit. (You may get jostled or shoved out of the way).
Newer trains have signage indicating the current or next stop, but it’s advisable to watch through the train window as you near your stop.

As you exit the station, read the signs carefully.  Subway exits are often spread out over several city blocks, and you could end up farther from your destination than intended.

Safety -
The subway is safe, and well monitored by surveillance cameras and police. There are few incidents of violent crime. The most prevalent crimes are pickpockets and “grab and run” theft of small electronics (i.e. iphones, computer tablets, ipods, etc.)  As always, be aware of your surroundings and personal belongings.  During off-peak hours, it is advisable to wait in the Off-hours Waiting Area (look for the yellow signs), which are monitored by cameras.  At these times, choose the car with the conductor (you’ll see him/her through the small train window), and avoid cars that are completely empty.

• There is less frequent service during off-peak hours (nights and weekends).
  
• Check for weekend service interruptions.  These changes and delays are very common and could derail one’s plans (especially for timely events like theater curtains and flight check-ins).  Check the MTA’s website or call 511.
• Given the age of the system, accessibility is an issue in the subway.  While there are some elevators and escalators, stairs are most prevalent.
• There are no public restrooms in the subway system
• The MTA has a Lost Property Unit. Unfortunately, with few manned stations, the chances of left items being turned in are pretty slim.

A good website/mobile app for navigating the subway system is Hopstop.com, which provides detailed directions, including necessary transfers and maps.  See the MTA’s App Center for plenty of helpful mobile apps (many free).  A recommended subway app is iTrans NYC, which includes system maps and real-time service information.

Real Subway buffs should consider at visit to the NY Transit Museum, featuring exhibits about the history and operations of the NYC subway, as well as vintage Subway cars to explore.

For a fun and memorable ride, join the annual No Pants Subway Ride.